Shipping :

Transportation is provided by www.neckcph.dk, you can see the exact shipping in your shopping cart after selecting a product.

Price & Payment:

www.neckcph.dk only accept orders from people with a paypal account. Paypal is a safe and easy solution to implement its payment.

Payment of item:

Every time you order a product through www.neckcph.dk , you will receive an e-mail showing your order confirmation. Then, your package will be sendt. The money will only be deducted from your credit card when the item is shipped from www.neckcph.dk

Delivery and Transport:

Delivery of goods from www.neckcph.dk considered completed when the customer has received the goods . All orders are shipped with Post Denmark , unless otherwise separately agreed between buyer and www.neckcph.dk . This means that the commodities shipped within maximum 2 days after receipt of order. Delivery to the buyer’s address in Denmark will normally be made within 3 days. Lighted delivery dates are indicative and can be waived.

Returns:

www.neckcph.dk offer a 14 day return, valid from the day you receive the item . Do you regret your purchase, Neck cph notified in writing within 14 days after the day you received the goods received. You are required to return the item in the same condition and quantity as it is received, this is also valid for the packaging and info signs that might might be on the item. You will bear the costs associated with returning the product . You can cancel a purchase by either refusing to accept it , by transferring the goods to the post office and send it back .

The risk of the commodities :

The risk of goods passes to the buyer when the right of withdrawal after 14 days from the receipt has expired. If the product is damaged or impaired after the buyer has received in time to arrive , he retains his right of withdrawal if damage or deterioration is not due to negligence or lack of care on the costumers part.

Privacy & Cookies :
Information
(To enter into an agreement with us , we need the following information)
Name
Address
Phone number
Email address
We record of your personal information for the purpose of delivering goods to you. You agree , by submitting the above information that we can contact you by mail or SMS with information about your oder.

Storage :


Personal information registered with NECK and kept for 5 years from the end of the financial yearin which the transaction is completed, after which data are deleted.
The information is stored acc. Accountancy Act § 10th
The information is stored securely and confidentially on the computer with limited access in controlled facilities.
The safety checks are continuously reviewed all times to handle user information securely and acc. your rights as a
user. There can never be guaranteed 100% security for data transmissions over the Internet.
There may be a risk to other unauthorized gaining access to information acquired when data is sent and stored electronically – so therefore you give your personal information at your own risk.
The rapid development of internet means that changes in our handling of personal information may be necessary,
and we reserve the right to update / change the existing guidelines for the handling of personal data.
Will this current, corrected the date of the “last updated” date at the bottom of site extensive changes
be visible notice on the website.

We do not store customer data encrypted.
We do not transmit encrypted customer information.

 

Who has access:

All the staff from NECK have access to the information recorded about you.
The homepage manager on www.neckcph.dk is Nikolaj, co-owner.

 

Third Party:

Information provided to www.neckcph.dk disclosed or sold in any way to third parties, unless this is done in connection with a restructuring or a full or partial sale of the company. Any disclosure of such a situation would be in accordance with the then-current privacy legislation.
We record any sensitive personal information.

 

Opposition & insight:

As registered with NECK I/S, you always have the right to object to registrations. In addition, you have the right to inspect the information recorded on you. If the data are inaccurate or misleading, you are entitled to claim these corrected, deleted or blocked. These rights are acc. Privacy Act. Comments related therefore shall be directed to NECK I/S via e-mail info@neckcph.dk.

 

Complaint:

If you wish to complain about your purchase, please contact info@neckcph.dk and write “complain” in the subject field. If the failure to find a solution, you can complain to the relevant boards in the area of contact sd@neckcph.dk, or contact us on our facebook site www.facebook.com/neckcph if their conditions are met.
You have the opportunity to complain about the treatment of data and data concerning you, the complaint lodged with the Data Protection Agency, cf.. Privacy Act $ 58 paragraph 1.

 

Dispute:

Any dispute between the business and the customer determined under Danish law.

 

ODR:

From February 15, 2016 is European businesses and consumers a new digital platform ODR. ODR do consumer complaints about goods and services within the EU easier to handle.
ODR stand for Online Dispute Resolution (online complaint option).
For consumers, this means that they can complain directly to the European company which is traded.
The purpose of the ODR platform is to tie a lot of complaints bodies together. Consumer and business may be in direct contact with each other.
For example, a Danish consumer write his complaint on Danish directly to feks.en Italian company that is traded. The complaint translatable by the EU’s own translation software to the Italian and the company thus receives the complaint in their native language.

EU Online Dispute Resolution:

Is there something wrong with your order, or live it up to your expectations, please contact us so that together we will find a satisfactory solution.
Under the law we refer to the following. Link – if you want to talk to us first; http://ec.europa.eu/consumers/odr/

 

Cookies:

A cookie is a llile data file that is placed on your computer’s hard drive in order to recognize it. It is not a program and can not read or destroy data on your computer.
It is only the website that placed the cookie on your hard drive that can read the contents of the cookie again. Cookies can not contain viruses or the like that can do harm to your computer.
If necessary. more about Cookies in www.cookiecentral.com
On www.neckcph.dk cookies are used solely for the purpose of optimizing the functionality of the website, so your experience as a customer can be improved. A technical functionality should remember your settings.
Cookies can be deleted/blocked http://minecookies.org/cookiehandtering

 

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NECK I/S          CVR: 35108335          ADDRESS: DR. Abildgaards allé 7, 3 th. 1955 FRB DK.